Aids and adaptations

If things have become difficult around your home, we can help

There are several types of adaptations to help you remain safe and independent.

The first are simple aids and minor adaptations that Coastline fits to help you in your home. The second are major adaptations which are managed by Cornwall Council.

Aids and minor adaptations

Coastline provides an aids and minor adaptations service to customers living in our rental homes to make your life easier. These simple alterations don’t involve lots of work or disruption to your home and can make a big difference. They can be fitted free of charge if you require them.

Simple aids & minor adaptations 'without delay'

Lever taps
Grab handles
Banister rails
Galvanised rails over external steps
Optical smoke detectors for the hard of hearing
Removal of internal thresholds and making safe

Anybody who is disabled can request a simple aid or adaptation, providing the cost is less than £500. We will arrange, pay for and complete the work within 60 working days (12 weeks) from the day you ask for the work, without the need for a professional assessment.

Minor adaptations (with assessment)

For some adaptations, you’ll need to be recommended by an occupational therapist to make sure the changes are suitable for your needs. We’ll pay for the work, as long as it costs less than £500. For any adaptations that exceed our cost threshold, your Occupational Therapist will take this forward as a major adaptation.

Once we’ve received the request, we’ll let you know how long it will take.

Contact us

To ask about any of these adaptations or to discuss your needs, send a message using My Coastline or contact us in any of the usual ways.

Get the My Coastline app

Major adaptations

If your needs aren't met with minor adaptations, contact Cornwall Council's Home Solutions Team who can arrange major adaptations like:

level access showers
through floor lifts

Major adaptations generally cost more than £500. You can apply for a Disabled Facilities Grant (DFG) from Cornwall Council. Their Home Solutions Team manages all major disabled adaptations, following the whole process from start to finish, making the application process quick and easy.

The team will arrange an appointment for an occupational therapist to assess your needs and assess your financial circumstances, in case you may be entitled to a DFG. If you can't get a DFG, there are some charities that may be able to help you, and we can put you in contact with them.

Coastline will be involved, as any works on our properties need to have permission granted by us. Once the work has been completed, one of our surveyors will arrange a visit to ensure that it has been completed to our high standards.

Home Solutions Team Disability Cornwall

Further help and advice

Adapt My Home

This self-assessment Disabled Facilities Grant tool lets you quickly check:

what types of adaptations may help you most
whether to think about moving instead of getting an adaptation
an indicative assessment of your eligibility
an indicative result of means testing

At the end of the assessment you can choose to share it with Cornwall Council to start the referral process.

Visit Adapt My Home for more information.

Contact Coastline

It’s always a good idea to contact us first as we might be able to pay for simple aids, and we may need to give our consent for some adaptations. Find out more on our making changes to your home page.

If we can’t pay for the adaptations, we'll work closely with Cornwall Council’s Home Solutions Team and occupational therapists to help you get the funding you need, assess your home and decide what adaptations will help you the most.

To get the ball rolling, you will need to contact Cornwall Council.

Featured documents

Adaptations Policy