Over the past year or so we have sadly had some properties that experienced severe fire damage.
When a tragedy like this happens, we understand how distressing it can be and we work very quickly to find temporary alternative accommodation for the customers affected so that they have somewhere to stay while work to fix their home is carried out.
Where people have literally left in the middle of the night with nothing, our on-call colleagues have gone out of our way to buy them some new essentials and even visit the pharmacy to get vital prescription refills where needed.
One everyone is safe, well settled and cared for, we then begin the job of assessing the fire damage, liaising with insurers and working to make safe and eventually fix the damaged homes.
Over the past year, our Services teams have completed 12 large scale damaged property remediation works. We’ve received great feedback from loss adjustors at our insurers for the way we’ve restored these homes and we thought you would like to see some of our before and after pictures.
When we are bringing a property back to life after fire damage, we always work closely with the resident to involve them in any new décor choices and keep them up to date as we go through the process.
Remember – while Coastline insures the fabric of the building, we do not insure the items inside your home. All customers are responsible for getting their own contents insurance. As you can see from these photos, it’s incredibly important to have suitable contents insurance cover should the worst happen.
