Noise can be a real nuisance to neighbours. But sometimes people might not realise that they are causing annoyance.
If you feel that your neighbour is making noise, we encourage customers to approach their neighbour in the first instance to chat about the issue in a calm and reasonable manner.
If you are anxious about doing so, you can contact your Tenancy Management Coordinator for advice about the best way to do this.
Should talking to your neighbour not resolve the issue, then please get in touch with us. We will look at things like the time the noise occurred, as this can have a bearing on whether it is deemed as a nuisance.
Examples of noises that could be classed as nuisance include:
- Regularly playing loud music early in the morning or late at night
- Car repairs or DIY activities at unsocial hours
- Gaming devices or loud TV noise early in the morning or late at night
- Door slamming, shouting and raising voices indoors and outdoors
- Barking dogs
- Revving cars up in the street and more
Noise can come from many sources but sometimes we hear more reports from people living in flats.
We would encourage all our customers to install carpets with underlay and use rugs to help with the acoustics in a flat. We also recommend the use of anti-vibration mats under washing machines and tumble dryers for customers in upstairs flats. Remember that if you want to install laminate flooring, you will need to seek permission for this and the correct underlay needs to be used.
Of course, some noises cannot be helped and just occur as part of day to day life. These are noises that we would not consider as a nuisance or Anti-Social Behaviour and include things like:
- Babies crying
- People walking around their home
- Children playing
- Toilets and taps being used
- DIY during the day
- Loud TV for someone hard of hearing
- Occasional loud talking or discussion
- One off events such as New Year's Eve
Although these noises can be stressful to some people, legally people are entitled to go about their life creating normal amounts of noise without worrying about how this affects others.
We hope this article has helped with your understanding of the sorts of noises that constitute Anti-Social Behaviour and those that don't.
As always, if you have any concerns or you are struggling with Anti-Social Behaviour issues then please get in touch with us as soon as possible for help, advice and support.