In our modern world we all know how important it is to be on our guard for people who try to catch us out by offering something that sounds like money for nothing.
You may be contacted direct by "no win, no fee" disrepair claims companies or see their adverts on the television or social media.
They normally tell you that if you let them into your home they will help you claim compensation from your landlord for any repairs that they find.
These companies are not approved by Coastline and will not have a Coastline ID card or any connection to Coastline Housing.
Most of these companies are trying to make money from landlords such as Coastline and often customers do not get any money. In fact sometimes, if you change your mind or the disrepair case is unsuccessful, they may ask you to pay for their costs which can be hundreds or even thousands of pounds.
Using claim handlers such as these can often mean great expense and frustration so if you have repairs in your home that need doing, please just contact us so that we can fix the problem as soon as possible.
If you are experiencing any problems with damp and mould, we have our own in-house team who can deal with any issues you have. They will be happy to visit your home and give some information, check the fans are working or even add additional ventilation if the need is required.
Our operatives will always show their Coastline ID when they come to your home.