Current vacancies

Redruth
37 hours per week - Monday to Friday
Circa £27,000 (full-time)

To apply for this role please visit our recruitment site here to upload your CV 

We are seeking a motivated team player to join us and assist in managing our rent accounts while minimising arrears. You should be both customer-focused and target-driven, with an understanding of the challenges our customers may face. This role is for 37 hours per week, Monday to Friday.

As household bills rise and salaries lag behind the increasing cost of living, many people are struggling to cover essential expenses. Nevertheless, securing our rental income is crucial to maintaining our customers' homes and delivering services that meet their expectations.

Our new Income Management Coordinator will be responsible for overseeing the accounts of our customers, ensuring appropriate actions are taken when necessary. You must be capable of handling difficult conversations with genuine empathy, recognizing that some customers may be struggling to pay due to circumstances beyond their control. In these situations, you'll need to assess their circumstances, identify potential support, explore ways to maximize their income, and ultimately help them meet their rent obligations. This role requires resilience, as you will often work with our most vulnerable, disengaged, and demanding customers.

You will have good awareness of housing legislation, and excellent IT skills, including Excel, Outlook and CRM systems. This role is subject to a basic DBS check, you will need to hold a full driving licence and have access to a vehicle for this role.

Please use the covering letter as an opportunity to show us how you meet the competencies and skills required for this role and anything you think highlights how you are a good fit for Coastline.

Click here to view the full role profile

Please note that although we have indicated the closing date below, we may close the vacancy at an earlier time. We encourage you to submit your application as soon as you can. 

Anticipated closing date: 16 November 2025

Anticipated interview dates: 27 November 2025

Redruth
37 hours
£30,000 (inclusive of potential on call payment)

To apply for this role please visit our recruitment site here to upload your CV 

Working with a fantastic team of other operatives, you'll carry out all activities associated with internal and external maintenance on our range of Coastline properties.

The successful applicant for this role will have a sound level of education and ideally hold a relevant trade qualification, and also hold a CSCS card (required to obtain once in role if not previously held). We are also looking for someone who has experience of working with in a customer-focused environment and within a team, and is confident using the plant and equipment required for the job. A good understanding of health and safety at work would be advantageous.

This role requires a full driving licence and is subject to a basic DBS check.

Coastline offer a generous benefits package, a welcoming work environment and a culture that we are proud of.

Click here to view the full role profile

Please note that although we have indicated the closing date below, we may close the vacancy at an earlier time. We encourage you to submit your application as soon as you can. 

Anticipated closing date: 12 November 2025

Anticipated Interview Dates: 20 November 2025