Take part

Ways to take part

Join one of our customer groups and we’ll consult you on things that could affect you and future customers, like policies, performance, and issues affecting homes or neighbourhoods.

Consultation & Communication - review documents and communications for customers, put forward suggestions and ‘sense check’ content.
Development - influence the quality of our future homes and neighbourhoods.
Environmental Action - support our sustainability ambitions.
Void Inspectors - visit empty homes to check quality before customers move in.

Donate your time

If you have more time to give, there are other ways to help us and your community.

You could become a volunteer with Coastline as part of our accredited scheme to help provide extra support.

Find out how you could join our Customer Voice group that looks at our services and gives really useful feedback on how they could be developed. More details are on the help us decide page.

Volunteering Help us decide

Volunteer Group photo - CATH AWARDS 2024

Community groups and residents associations

Forming a community group or residents’ association is a brilliant way for Coastline customers to get together and achieve positive outcomes within their communities.

Whether you have a short term goal, such as hosting a community summer gathering, or a longer term ambition, such as regular coffee mornings, fundraisers, and activities, your Involvement Engagement Coordinators can support you to establish a community group or residents’ association.

You can find more information in our guide to starting a community group or residents' association, or contact us for more information.